Frequently asked questions

How do I place an order?

You can place your order in a few simple steps – Step 1:Click the “Add to bag” button on the products you wish to purchase and they will be added to your shopping bag Step 2:You can then click on your shopping bag in the top right corner of the page and use any coupon codes by clicking on “Got a Coupon Code? Apply it here” to receive a discount on your order. Step 3:Either you can “Continue shopping” or click on the “Checkout” button to proceed to the next steps. Step 4:Provide us with your email address, shipping address and payment details. Finally, click on “place order” to go ahead. Step 5:Once the order is placed, you will see a confirmation page with an order number. Also, we will send you an email confirming your order. Step 7: Enjoy your order!
If you have any further questions, you can write to us at ankitgupta.rgshenna@gmail.com or chat with us by clicking on the “Chat with us” tab at the bottom of the screen.



Can I buy multiple products in a single order?

Sure you can! Just add all the products you wish to buy on to your shopping bag and then click on the “checkout” button. This way you can save on any additional shipping charges.



Can I ship the products to an address that is different from my billing address?

Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.



How do I know that my order is confirmed?

Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address.

In addition, you will receive an email confirming your order details. You will also be notified when we dispatch the item(s) from our warehouse with the respective tracking details.



Can I leave items in my shopping bag for future purchase?

Yes, you can leave items in your shopping bag, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may get sold out or the offer on the product may expire from the time you added it to your shopping bag.